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Jim Cantalupo Quote: 'You have got to have discipline ...'

Author

Profession: Businessman
Nationality: American
Birthday: November 14, 1943

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I kind of peak at how far I can push my body, and then I run out of determination for the habit and start easing off. It's really just a lack of focus and discipline.
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When you're doing that you lose your focus on the discipline of the business, and how you train people at Hamburger University, and everybody gets on a bigger, different vision, and they're not on the same page.
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And it was a great experience, you know, to travel the world and compete at a certain level. It teaches you discipline, focus, and certainly keeps you out of trouble.
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And so if your competitors aren't growing, if there isn't a competitive reason to grow, and you want focus and discipline to add customers to existing stores, you adjust your strategy.
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We didn't know how to run a business, but we had dreams and talent.


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I thought a company that provides mutual-fund information could be a great business, because you could construct an effective moat by building large financial databases and customer lists and a strong brand name.
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You've got to have a focus. You just fight for money, you get hurt. You focus on the title, you'll just naturally make money doing it.
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Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.
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I got to dress up in funny clothes and run around New Zealand with a bow and arrow for 18 months, how bad could that be?
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I believe my customer knows her style and knows how to mix and match your style.


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When you're thinking about your next product or current product and wondering how to make it different so you don't have competition, understand the job the customer needs to get done.
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I had to learn everything about manufacturing, patents and how to run a business, and eventually I came up with an prototype that worked.
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I've led a life of such structured discipline and always had a goal in mind of knowing what I was doing, from West Point to the Air Force combat, MIT, looking for new things to study and get involved in. And then I got into the space program, and how disciplined can you get?
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If you don't ever stop singing, your voice stays in shape. It's like the marathon runner. You've got to run, run, run to stay in shape.
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I'm sure that at no point in my life could I ever have shown the kind of focus and discipline and commitment necessary to work a station at elBulli or Le Bernardin. No. That ain't me.
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